Return and refund policy
Return your purchase
In order to let you optimally enjoy our high-quality products, we deliver our products with a clear instruction in which you can best store the tubers until you put them in the ground .
Not satisfied with any of our products?
If the product has not arrived to complete satisfaction, please contact our customer service.
Right of withdrawal
After you have received your order, you have a trial period of 14 days during which you can return the order. We would like to receive these items in unused condition and in original packaging. To use this, please contact our customer service.
We only pay back by bank transfer. We may wait with a refund until we have received the goods back, or until you can prove that the goods have been returned. The direct costs of returning the goods are for your own account.
You can reach the customer service at info@ilovedahlia.nl or 0252 419136.
We are available from Monday to Thursday from 9 am to 4 pm and on Friday from 9 am to 3 pm.
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